Lauren was always straight up with everything, she's always punctual, and will go to the very end of the deal, right by your side! If she didn't know the answer to a question, she would say so, but would come right back when she found the answer! She didn't mind getting her feet dirty! She, my grandson and I walked a wooded property, trying to find boundaries she was fearless and we were right behind her! She even sends a little calendar every so often, 2 years after the sale! Thanks, Lauren!